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Bitget Opens Bitcoin Withdrawals After $387.5M Hot-Wallet Breach, Starts Phased Reopening

Bitget has opened BTC withdrawals on the Bitcoin network, the first stage of a phased restart it laid out after unauthorized transfers from some hot wallets forced it to suspend withdrawals. The exchange said the service is open as of Sept. 28, though the notice does not document a completed customer withdrawal.

The breach was detected at 18:31 UTC on Sept. 24, 2025. Bitget halted withdrawals but kept trading and deposits running. It initially put the affected assets at about $351.6 million, then raised the figure to roughly $387.5 million on Sept. 25 after identifying more transactions from the original incident. The exchange said the revision did not reflect additional unauthorized transfers.

What the schedule actually covers

The reopening runs on a fixed 08:00 UTC slot per date. Bitcoin withdrawals went first on Sept. 28. ETH on Ethereum, BSC, Arbitrum, Base and Optimism is set for Sept. 29. USDT on Ethereum, BSC, Solana and Tron follows on Sept. 30. Other tokens, fiat and peer-to-peer services are scheduled for Oct. 2.

That leaves a chunk of the customer base waiting at least until early October, and it puts the withdrawal test on a clock the exchange set for itself.

Trading never stopped

Even with withdrawals frozen, Bitget's order books stayed active. At about 04:20 UTC on Sept. 28, the exchange's public feed showed BTC and ETH futures trades taking place — 100 BTCUSDT fills between 04:20:25 and 04:20:49 UTC, and 100 ETHUSDT fills between 04:20:34 and 04:20:52 UTC.

A snapshot around 04:21 UTC showed $22.14 million of displayed BTC futures buy and sell orders, plus $10.29 million of ETH orders, within 0.05% of each contract's midpoint. Quoted spreads were about 0.012 basis points on BTC and 0.038 on ETH.

A hypothetical $500,000 sell against the displayed buy orders would have averaged 0.0095% below the BTC midpoint and 0.0183% below the ETH midpoint, before fees. That calculation models a static book — no customer order produced those prices, so it's a depth reading, not a transaction.

The depth question

Bitget's liquidity record isn't the immediate issue. A TokenInsight study that sampled nine venues every 30 minutes from Aug. 16 through Sept. 14 put Bitget first for combined BTC and ETH futures depth within the wider 0.05% band, at a $41.60 million median. At the tighter 0.03% band, Bitget ranked third at $15.25 million, behind MEXC and Hyperliquid. The study ended before the breach, so it says nothing about how the book has held up since.

Trading activity and the ability to move assets off the exchange are separate tests, and only the first one has been running continuously.

What customers are watching

Bitget says customer balances remain unaffected and that its Protection Fund will cover the financial impact. Those assurances come from the exchange, and they're the thing every affected customer is measuring against the only test that matters now: whether a transfer request actually clears.

The next checkpoint is 08:00 UTC on Sept. 29, when ETH withdrawals are due to open across five networks. USDT follows on Sept. 30, with the rest of the book — other tokens, fiat and P2P — penciled in for Oct. 2.