Bits of Gold, an Israeli crypto exchange with more than 200,000 registered customers, said it detected and blocked unauthorized access to a third-party data-analysis support system on Aug. 16. The breach may have exposed personal information including names, contact and ID details, email addresses, phone numbers, IP addresses, bank account details, and public crypto wallet addresses. The company stressed that digital assets, private keys, and account passwords were not compromised.
What data was exposed
The affected system was used for analytics and support, not for custody or trading. That means the breach touched a back-office tool, not the systems that hold customer funds. Bits of Gold said the exposed information could include name, contact/ID details, email, phone, IP address, bank account details, and public crypto wallet addresses. The company didn't say how many of its 200,000-plus customers were affected.
What wasn't touched
The company was explicit about what wasn't exposed. Digital assets and funds, private keys, full payment card numbers and CVV codes, account passwords, and ID-document photos all stayed safe. That's a meaningful distinction for customers worried about their holdings. The breach hit a support system, not the exchange's core infrastructure.
Response and investigation
Upon detection, Bits of Gold blocked the connection, disconnected the affected system, and brought in a specialist cyber-incident response provider. The company also notified authorities. The access was part of a wider cyber incident affecting other companies, though Bits of Gold didn't name them. There's no timeline for when the investigation will wrap up, and the company hasn't said how many users were actually affected.
